Privacy policy

PRIVACY POLICY

Last Updated: 30th June 2025

At Primal Combat Academy, we are committed to protecting your privacy and personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or submit forms.

1. Who We Are

Primal Combat Academy
Clacton-on-Sea, Essex, United Kingdom
📧 Email: Admin@primalcombatacademy.co.uk
🌐 Website: www.primalcombatacademy.co.uk

We are the data controller of the personal data you provide to us and operate in accordance with the UK General Data Protection Regulation (UK GDPR).

2. What Information We Collect

We collect personal information when you:

  • Submit the Free Trial Form

  • Submit the Primal Parties Enquiry Form

  • Contact us via email or social media

  • Use or browse our website

We may collect:

  • Your name

  • Your email address

  • Your phone number

  • Your child’s name and age (if applicable)

  • Any additional information you submit voluntarily

3. How We Use Your Information

We use your data to:

  • Respond to trial or party enquiries

  • Contact you with relevant class or event information

  • Provide customer service and support

  • Improve our services and website

We do not sell or share your personal information with third parties for marketing.

4. Data Storage & Security

Information submitted through forms is securely stored through Gymdesk, which complies with modern data protection and encryption standards. Access to data is restricted to authorised personnel only.

5. Embedded Content & Third-Party Services

Our website includes embedded content, such as YouTube videos. These platforms may collect data via cookies or tracking technologies, even if you do not interact with the content.
You can manage cookie settings through your browser.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, contact us at: Admin@primalcombatacademy.co.uk

7. Cookies & Analytics

We may use cookies or tracking tools (e.g. Google Analytics) to monitor traffic and improve performance. This information is collected anonymously. You can disable cookies through your browser settings.

8. Changes to This Policy

This policy may be updated from time to time. The latest version will always be available on our website.